Narayanapet: During a recent awareness program, ZP CEO Shailaja emphasized the need for consumers to be cautious in the digital age. She urged consumers to be aware of their rights and be cautious of deceptive online advertisements and cyber threats. Shailaja also warned about the dangers of using free WiFi. The program was held by the Civil Supplies Department on National Consumer Day at the district collector’s conference hall.
Shailaja highlighted the importance of the Consumer Rights Act, which was first enacted in 1986 and later modified in 2019 as the Protection of Consumer Rights Act. She advised consumers to prioritize secure passwords and avoid sharing OTPs. It is crucial for consumers to verify product details such as manufacturing address, date of manufacture, and expiry date. Shailaja also stressed the importance of contacting customer care before making any purchase.
In terms of digital transactions, consumers were advised to exercise caution when using digital payment methods, QR codes, and mobile apps. It is important for consumers to be vigilant and protect themselves from potential cyber fraudsters.