GHMC Commissioner Urges Quick Resolution of Public Complaints
Hyderabad: The Greater Hyderabad Municipal Corporation (GHMC) Commissioner, K Ilambarithi, has instructed officials to address complaints received through Prajavani without delay. During the Prajavani event at the GHMC headquarters on Monday, he listened to public grievances and provided necessary guidance to officials for quick resolution.
The Commissioner stressed the importance of resolving complaints promptly. He directed officials to act swiftly on public grievances and ensure that justice is delivered on time. Officials were urged to take immediate action and implement measures to avoid unnecessary delays.
In the Prajavani public hearing, GHMC received a total of 187 complaints across all its offices. At the GHMC headquarters alone, 79 complaints were registered. Among these, 49 were related to the Town Planning Department, 12 to the Tax Section, and others were linked to Engineering, Administration, UCD, Health, Finance, Sanitation, Electrical, and Lakes Departments.
Additionally, 108 complaints were received across GHMC’s six zones. The highest number of complaints (56) came from the Kukatpally Zone, followed by 18 in Serilingampally, 13 in Secunderabad, and 10 each in Charminar and LB Nagar Zones. Only one complaint was recorded in the Khairtabad Zone.
The Prajavani phone-in programme also received two requests, which were forwarded to the respective departments for necessary action.
Several senior officials, including Additional Commissioners Venugopal, Geetha Radhika, Pankaja, Venugopal Reddy, Chandrakanth Reddy, CP P Srinivas, CM&HO Dr. Padmaja, UBD Director Venkateswar Rao, and Veterinary Chief Abdul Vakeel, were present during the event.
Meanwhile, the Hyderabad Disaster Response, Assets Monitoring, and Protection Agency (HYDRA) received 64 complaints during its public grievance programme on Monday.
